Terms of service

Terms of Service — GULP Skin Ltd
Last updated: March 2026

Please read these Terms of Service carefully before using the GULP Skin website or purchasing our products. By accessing or using our site, you agree to be bound by these terms.

1. General

These Terms of Service apply to all users of the GULP Skin website operated by GULP Skin Ltd (New Zealand). By using this site you confirm you are at least 18 years of age or have parental consent.

2. Products

We reserve the right to modify or discontinue products at any time without notice. Product descriptions, images, and pricing are subject to change. We do not warrant that product descriptions are accurate, complete, or current.

3. Pricing & Payment

All prices are listed in New Zealand Dollars (NZD) unless otherwise stated. We reserve the right to change prices at any time. Payment must be received in full before orders are dispatched. We accept major credit cards and other payment methods as displayed at checkout.

4. Orders & Cancellations

Once an order is placed, we begin processing it promptly. If you need to cancel or modify your order, please contact us at hello@gulpskin.com as soon as possible. We cannot guarantee cancellations or changes once an order has been dispatched.

5. Shipping

We aim to dispatch orders within 1–2 business days. Delivery timeframes are estimates and are not guaranteed. GULP Skin Ltd is not responsible for delays caused by couriers or customs. Risk of loss passes to you upon dispatch. Please see our Shipping Policy for full details.

6. Returns & Refunds

We want you to love your GULP products. If you are not satisfied, please refer to our Refund Policy for eligibility and instructions. Returns must be initiated within 14 days of receiving your order. We do not accept returns on opened or used products unless the item is faulty.

7. Intellectual Property

All content on this website — including text, images, logos, product names, and design — is the property of GULP Skin Ltd and is protected by New Zealand and international copyright laws. You may not reproduce, distribute, or use any content without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, GULP Skin Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the product in question.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

10. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the New Zealand courts.

Contact: GULP Skin Ltd — hello@gulpskin.com — New Zealand